FAQS101: How do I add the Add-On Module Folders (Sales, Marketing and Support) to the Base System set of folders?

From version 9.01 only the Base System folders are included in the MXContact.pst Outlook Data File supplied with the Installation Package. Feedback from our customers indicated that the display of over 110 folders was overwhelming for the user, and that only the functionality relevant to the customer should be displayed. So the solution was just to provide the Base System and allow each user to add only the modules required. So an additional PST called MXContact_Modules.pst is also installed in the \Program Files\MXContact folder.

A menu option exists on the MX-Contact menu to Import Module Folders:

Selecting this brings up a dialogue listing the 3 Modules. Check those you want to import, and click Import.

Restart Outlook once the folders have been added.

Note the following:

Sales:

  • Opportunities
  • Projects
  • Orders
  • Sales Plans

Marketing:

  • Events
  • Campaigns
  • Surveys

Support:

  • Registered Products
  • Contracts
  • Incidents
  • Issues