Overview of MX-Contact: Microsoft Outlook CRM, Contact Management and Sales Force Automation

MX-Contact is a fully comprehensive CRM, Contact Management and Sales Force Automation package that runs inside Microsoft Outlook 2002, 2003 and 2007. The system utilises all the standard functionality of Outlook but provides many additional features that transform Outlook into a powerful CRM system:

	MX-Contact is perfect for any size organization that wants a Customer/Contact Management application with an interface that users already know and love (namely Microsoft Outlook). Minimal training is required and likewise no investment in additional infrastructure is required.
	6 different Editions are available catering for a single user through to an enterprise with thousands of users, with data storage in an Outlook Data File (PST), Exchange Server Public Folders, or Microsoft SQL Server. MX-Contact comprises a Base System, with optional Sales, Marketing and Support Modules that can be added at any time.
			No matter which department you're in (sales, marketing, support, operations, shipping, purchasing, etc.) you can use MX-Contact. The system will benefit anyone who needs to track interactions with other parties, whether customers, suppliers, partners, internal users or other external stakeholders.
			MX-Contact provides a single view of all customer-related information to everyone in the organisation. This both encourages team-based selling, and increases customer satisfaction by allowing information flow between all departments.
	MX-Contact is fully customisable. The system allows for any number of custom folders, forms, or tabs (on forms) to be added to the standard Outlook elements. Thus MX-Contact can easily be extended to provide additional functionality where appropriate.