The purpose of this Instruction Sheet is to describe the use of Journals in MX-Contact.

This document should assist you in answering the following typical questions that are asked:

• How can I use MX-Contact to track the calls I make to each contact?
  
  
• How can I categorise the calls made so that I can easily group, sort and filters the different types of calls?
  
  
• How can I analyse the number(s) of calls made?