This Document is designed to assist in describing how MX-Contact's features can be customised to meet your exact needs relating to Contact Management, CRM and/or Sales Automation.

This document should assist you in answering the following typical questions that are asked:

• How customisable is MX-Contact?
  
  
• Can I change the forms in each folder to add the fields I want to store?
  
  
• Can I add new folders to cater for complete new elements?
  
  
• Can I model complex one-to-many and many-to-many relationships between items in different folders?
  
  
• Can I program MX-Contact to initiate certain actions when an item is added or changed?