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MX-Contact is a
fully comprehensive CRM, Contact Management and Sales
Force Automation package that runs inside Microsoft
Outlook 2002, 2003, 2007 and 2010. The system utilises
all the standard functionality of Outlook but provides
many additional features that transform Outlook into
a powerful CRM system:
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MX-Contact is
perfect for any size organization that wants
a Customer/Contact Management application with
an interface that users already know and love
(namely Microsoft Outlook). Minimal training
is required and likewise no investment in additional
infrastructure is required. |
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different Editions are available catering
for a single user through to an enterprise with
thousands of users, with data storage in an
Outlook Data File (PST), Exchange Server Public
Folders, or Microsoft SQL Server.
MX-Contact comprises a Base
System, with optional Sales,
Marketing
and Support
Modules that can be added at any time. |
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No
matter which department you're in (sales, marketing,
support, operations, shipping, purchasing, etc.)
you can use MX-Contact. The system will benefit
anyone who needs to track interactions with
other parties, whether customers, suppliers,
partners, internal users or other external stakeholders. |
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MX-Contact
provides a single view of all customer-related
information to everyone in the organisation.
This both encourages team-based selling, and
increases customer satisfaction by allowing
information flow between all departments. |
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MX-Contact
is fully customisable. The system allows for
any number of custom folders, forms, or tabs
(on forms) to be added to the standard Outlook
elements. Thus MX-Contact can easily be extended
to provide additional functionality where appropriate. |
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