MX-Contact
provides the following benefits to corporate users:
Standardises the customer-facing team on a common
tool
Provides
contact management functionality in an environment that all
users are already familiar with, namely Microsoft Outlook,
ensuring rapid deployment and acceptance of the new system
Keeps all
employees on one universal Calendaring system (namely Outlook)
as opposed to certain users having to adopt a different scheduling
tool that would ordinarily form part of a non-Outlook based
CRM system
Delivers
personal, team and corporate information directly to a user’s
desktop
Increases
productivity per sales representative
Provides
single view of all related customer information to everyone
in the organisation. This both encourages team-based selling,
and increases customer satisfaction by allowing information
flow between all departments
Provides
ability to implement sales methodologies/processes by business
unit or product type. Tracks forecasted business and the costs
of securing that business
Integrates
with external applications, such as order entry, manufacturing,
etc
Allows management
to make “fact-based decisions” based on statistical
data automatically captured by the system, and reported on
