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Read the MX-Contact Overview
Take the MX-Contact Guided Tour
Products : MX-Contact : Tour 1 : Outlook / Exchange for CRM
Microsoft Outlook - Limitations
Outlook has the following disadvantages in its use as a workgroup/enterprise-wide contact manager:

Data stored in users’ Private Mailboxes (Contacts, Appointments, etc)
- Limited sharing of information
- Frequent duplication of data

Outlook has limited Folders (eg Contacts but no Companies, etc)
It is difficult for Users to Link items
- No Customer view of all interactions

Tour 1
Outlook / Exchange for CRM
  Why use Outlook for Contact Management
  Microsoft Outlook - Limitations
  What is MX-Contact adding to Outlook?
  Advantages of an Outlook-based Solution
  Other Advantages of using Outlook
  Microsoft Exchange Server "Database"
  Outlook - the Universal "Front-End"
Tour 2
MX-Contact Functionality
Tour 3
General Issues
On-Line Demo
Powerpoint Tour/Demo