Read the MX-Contact Overview
Take the MX-Contact Guided Tour
Products : MX-Contact : Tour 3 : General Issues
Reporting
3 different reporting mechanisms are available:

Outlook Folder Reports

  - You can create any number of custom folder views showing exactly the records and fields you
  want. You can then print any view in Table or Memo style.

Excel Reports

  - A Data Provider is bundled with MX-Contact so that you can dynamically import MX-Contact data
  into Excel spreadsheets.
Crystal Reports
  - A number of pre-customised reports, listing records across multiple folders are available.
  Crystal Report Writer can be used to format any kind of report according to the users’ needs.
  The data can also be ported into a SQL database for reporting.

Tour 1
Outlook / Exchange for CRM

Tour 2
MX-Contact Functionality
Tour 3
General Issues
  Customisability - Folders
  Customisability - Forms
  Customisability - Views
  Off-line/Remote Use
  Use with a PDA
  Reporting
  Integration to Legacy Systems
  Security
  System Requirements
  Who can use MX-Contact
  Benefits
On-Line Demo
Powerpoint Tour/Demo