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Read the MX-Contact Overview
Take the MX-Contact Guided Tour
Products : MX-Contact : Tour 1 : Outlook / Exchange for CRM
Why Use Outlook for Contact Management?
Microsoft Outlook already has the following facilities for managing client interactions:
MX-Contact Folder List

A Contacts Folder for profiling Contacts

A Calendar Folder for Meeting and Event Scheduling
Inbox for Messaging/E-mail
Tasks for Time/To-Do Management
Journal for Activity/Document Tracking

Tour 1
Outlook / Exchange for CRM
  Why use Outlook for Contact Management
  Microsoft Outlook - Limitations
  What is MX-Contact adding to Outlook?
  Advantages of an Outlook-based Solution
  Other Advantages of using Outlook
  Microsoft Exchange Server "Database"
  Outlook - the Universal "Front-End"
Tour 2
MX-Contact Functionality
Tour 3
General Issues
On-Line Demo
Powerpoint Tour/Demo