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MX-Contact
Product Updates: From time to time ExchangeWise may develop
permanent fixes or solutions to known problems or bugs in MX-Contact
and incorporate them into a formal “Update” to the
software. If you have a current Maintenance Contract, ExchangeWise
will provide you the Update and related Documentation, both
at no additional charge. |
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MX-Contact Product Upgrades:
From time to time ExchangeWise may release to its end user licensees
a major revision to MX-Contact which adds new and different
functions or capabilities to the software. If you have a current
Maintenance Contract, ExchangeWise will provide you with the
Upgrade or Release and related Documentation, both at no additional
charge. |
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Direct notification of
free software updates of products related to MX-Contact (such
as Outlook), including hot fixes, service releases, and documentation
updates. |
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Quarterly
Technical Newsletter with software tips and tricks. |
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Priority response to error
reports. |
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Option to participate in the beta test
program for the next versions of MX-Contact so you have a voice
in product development. |
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Priority consideration for product suggestions
to help us shape the next version of MX-Contact with the features
that are most useful to our customers. |
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Access to technical white papers &
product roadmap. |
Cost
20 % of the list price for all MX-Contact licenses being supported.
The cost of the first year's Product Maintenance is included
in the price of all software. |
Maintenance Schedule
ExchangeWise estimates Software Updates every quarter and one
Software Upgrade per year. |
