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Customers may contact ExchangeWise to receive
"Advanced" support per incident. Advanced support is defined
as features or functionality that could require modifications to the
program in order to utilize in a customized fashion.
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Description:
Read more about the exact details of Advanced Support. |
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Issues
Covered : Read here for a list of the typical issues
covered by Advanced Support. |
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Cost:
The costs for Advanced Support depend on the Support Plan and
the Type of Contact required to resolve the issue. |
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Payment:
How payment is made depends on the Support
Plan. |
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Exclusions:
Read more about what is not covered by Advanced Support. |
Learn more about how Basic
Support differs from Advanced Support.
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