| Qualifying
Situations/Validity |
| |
New customers
installing MX-Contact for the first time on one machine only.
(This includes the MX-Contact Client installation only.) |
| |
Pre-sales evaluation
calls with regards to features or functionality of the product |
| Validity |
| |
Valid for
30 days following product registration. |
| |
Valid for
5 incidents or one hour of technical support (whichever expires
first) |
| |
Covers installation
of product and being able to open local sample data (in either
an Outlook Data File or Public Folders) without error. |
| Exclusions |
| |
Does
not cover fixing of errors due to local computer configurations,
training or consultation on usage of features, or synchronizing
with PDAs |
 |
Does not include the installation
of MX-Sync. |
